Privacy Policy

Last updated: · luminouskingdom.net · United States

Your privacy matters to us. This policy explains what information we collect, how we use it, and how we protect it.

1. Information We Collect

When you make a purchase or interact with our store, we may collect the following information:

Minecraft Username — used solely to deliver purchased coins to your in-game account.
Email Address — used to send payment confirmation and for support purposes.
Payment Information — processed entirely by Stripe. We never see, store, or have access to your card details.
IP Address — collected automatically by our web server for security and abuse prevention.

2. How We Use Your Information

We use the information we collect for the following purposes only:

To deliver purchased Luminous Coins to your Minecraft account.
To send payment confirmation emails.
To respond to support requests or refund inquiries.
To prevent fraud, abuse, and unauthorized transactions.
To comply with legal obligations.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Payment Processing

All payments are processed by Stripe, a third-party payment processor. When you make a purchase, your payment information is sent directly to Stripe and is never stored on our servers. Stripe's use of your information is governed by their Privacy Policy, available at stripe.com/privacy.

4. Data Retention

We retain your Minecraft username and email address for as long as necessary to fulfill your purchase and handle any related support requests. You may request deletion of your data at any time by contacting us via Discord.

5. Cookies

Our store website does not use tracking cookies or analytics. Stripe may set cookies during the checkout process as part of their fraud prevention systems. We have no control over Stripe's cookie usage.

6. Children's Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

7. Security

We take reasonable measures to protect your information. All data is transmitted over HTTPS (SSL encryption). Payment data is handled entirely by Stripe, which maintains industry-standard PCI DSS compliance. However, no method of transmission over the internet is 100% secure.

8. Third-Party Services

Our store uses the following third-party services:

Stripe — payment processing (stripe.com/privacy)
Cloudflare / Hosting provider — server infrastructure

9. Your Rights

You have the right to:

Request access to the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your data.
Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us via Discord.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top of this page will be updated accordingly. Continued use of our Store after changes constitutes acceptance of the revised policy.

11. Contact

For any privacy-related questions or requests, please contact us via our Discord server or by visiting luminouskingdom.net.